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Water Company to Explain Rate Hikes

California American Water will hold an open house for Sacramento-area customers Wednesday evening.

Has your water bill increased lately? If you live in Rosemont or the western part of Citrus Heights, the answer is probably yes.

California American Water, which serves residents in those areas and other parts of Sacramento County, will hold an open house Wednesday night to talk with customers about recent rate hikes that have boosted bills by an average of 20 percent.

The new rates went into effect in June, and company officials say they'll pay for replacing water mains and aging wells, along with other infrastructure improvements.

"We are investing $41 million over 2012 and 2013 in our Sacramento-area water systems to improve service, and that is the main reason rates are going up," company spokesperson Evan Jacobs told Patch.

The company in July also began billing customers monthly, rather than every two months.

Customers who want more information about the rate hikes and where the money is going can attend the meeting at 7:00 p.m. Wednesday at the Cordova Senior Activity Center, 3480 Routier Road in Sacramento, or call the company's customer service line at 888-237-1333.

Is your water bill too high, or do you think it's appropriate for the service you're getting? Tell us in the comments.

Evelynn Stevens September 19, 2012 at 05:12 PM
What they won't tell you is the real reason. Because of a mandate to install water meters, people simply cut back so much, they lost revenue. Simple! So instead of restructuring their company to operate within their means...oops I forgot theyre on the stock exchange.....there's your answer...
Harold September 20, 2012 at 01:25 AM
They are a bunch of crooks as far as I am concerned. My bills even after the meters were about $80.00 every two months. Then all at once they went to monthly billing, nothing has changed and now my bill equals $120.00 every two months. It is totally outrageous and they still want more. Evelynn is right about one thing. When my meter first went in my bill was about $50 every two months then when they realized that their profit margin disappeared they doubled with rates: with the help of the crooks that run the PUC that allows them to charge what they want.
Debby September 20, 2012 at 05:05 AM
I can't afford it anymore. The reason they're getting away with it is because they have a monopoly. We don't have the option to shop for another water provider like we do for cable or phones. My bill has gone up way more than the amount they're saying. I was paying about $75 every two months. Lately it's been $65 a month. That's more than 20%. Folks, we need to regulate all utilities. If we don't we're going to be living in the street because nobody will be able to afford it except the extremely wealthy (oh wait, those are the ones running the places).
George Martin September 20, 2012 at 06:00 AM
Why do local customers get charged to subsidize the water system in Larkfield, CA? Does that entitle us to a free car wash or a glass of water if we visit Larkfield?
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